Privacy Policy for Systems Master Ltd Last updated: May 2026 At Systems Master Ltd, your privacy matters. We are committed to protecting your personal information, keeping it secure, and being transparent about how we use it. This Privacy Policy explains what information we collect, why we collect it, and your rights under UK GDPR and data protection law. Who We Are Systems Master Ltd provides professional IT and CompTIA training services across the UK. Data Controller: Systems Master Ltd Website: www.SystemsMaster.co.uk Contact Email: What Information We Collect We may collect the following information when you use our website, contact us, register for training, or purchase services: Name Email address Telephone number Company name Billing information Training interests and course history Website usage data and cookies Messages or enquiries you send to us We only collect information necessary to provide and improve our services. How We Use Your Information We use your information to: Deliver training courses and services Process bookings and payments Provide course updates and support Respond to enquiries Improve website performance and user experience Send relevant training information and offers Meet legal and regulatory obligations We do not sell your personal information. Marketing Communications We may occasionally send training updates, webinars, offers, or industry information relevant to your interests. You can unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us directly. Cookies & Website Tracking Our website may use cookies and similar technologies to: Improve website functionality Analyse website traffic and performance Remember your preferences Support marketing and advertising systems You can manage or disable cookies through your browser settings. How We Protect Your Data We take data security seriously and use appropriate technical and organisational measures to protect your information from: Unauthorised access Loss or theft Misuse Disclosure or alteration Access to personal data is limited to authorised personnel and trusted service providers who require it to deliver services. Third-Party Services We may use trusted third-party platforms to deliver services, including: Payment providers Webinar and meeting platforms Email marketing systems Training platforms Website hosting and analytics providers These providers are required to protect your information and comply with applicable data protection laws. Your Rights Under UK GDPR, you have the right to: Access your personal data Correct inaccurate information Request deletion of your data Restrict or object to processing Withdraw consent Request a copy of your stored data To exercise any of these rights, contact: Data Retention We only keep personal information for as long as necessary to: Deliver services Meet legal and accounting obligations Resolve disputes Maintain training and certification records When no longer required, data is securely deleted or anonymised. External Links Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Changes to This Policy We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updated versions will always appear on our website. Contact If you have questions about this Privacy Policy or how your data is handled, please contact: Systems Master Ltd www.SystemsMaster.co.uk Email: Your Privacy Matters Systems Master believes professional trust starts with professional responsibility. We are committed to handling your data safely, securely, and transparently. (Systems Master)